How billing works

Our billing system operates on a monthly subscription cycle. Each organization is billed once per month based on the active subscription plan and any applicable limits or usage.

When you subscribe to a plan, the billing date becomes your renewal date. From that point onward, charges will occur automatically every month on the same day.

If the renewal date falls on a day that does not exist in a given month (for example the 31st), the charge will occur on the last valid day of that month.

What is included in billing

Your monthly charge depends on:

• The selected plan

• The number of resources allowed by the plan

• Any additional usage exceeding plan limits

Plans define limits such as:

• Number of agents

• Number of connected websites

• Automation workflows

• Integrations

If usage exceeds the plan limits, the system may either:

• Prevent additional usage until the next billing cycle

• Require an upgrade to a higher plan

The exact behavior depends on the configuration of the organization.