Vicket vs Intercom: The White-Label Alternative
Intercom is great for live chat and marketing, but if you need fully branded, embeddable support for your product Vicket is built for that.
Start Free with VicketWhy teams switch from Intercom to Vicket
Intercom is a powerful all-in-one platform, but it comes with forced branding, complex pricing, and features most support teams don't need. Vicket focuses on what matters: white-label support that integrates into your product.
Fully white-label
Your customers see your brand, never ours. No 'Powered by' badges, no third-party branding anywhere.
Simple, predictable pricing
No per-seat fees that spiral. Flat plans starting free, with Growth at 19.99€/month.
Built for SaaS embedding
Drop a support portal into your product with a script tag or React component. Not a separate chat window.
Workflows included
Automate ticket routing, escalation, and notifications without paying for an enterprise add-on.
Feature Comparison
| Feature | Vicket | Intercom |
|---|---|---|
| Full white-label (no branding) | ||
| Ticket management | ||
| Workflow automation | Enterprise only | |
| Knowledge base | ||
| Embeddable support widget | ||
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
Intercom starts at $39/seat/month with costs scaling per seat. Vicket offers flat monthly plans: Free for starters, Growth at 19.99€/month for up to 5 agents, and Business at 49.99€/month for 15 agents.
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
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