Vicket Documentation
Last updated February 28, 2026
End-to-end guide to deploy, configure, and operate Vicket for support operations.
Welcome
This documentation explains how Vicket works in production, from onboarding to daily operations.
It is based on the implemented product behavior in the current codebase and is written for customer-facing use.
What you will learn
- How Vicket structures organizations, websites, teams, templates, and tickets
- How public support pages and internal dashboard operations connect
- How workflows, billing, knowledge base, and integrations fit into your process