Vicket vs Crisp: Full White-Label From Day One
Crisp is a solid live chat tool with chatbot features, but white-label is locked behind expensive plans. Vicket includes it at every tier.
Start Free with VicketWhy teams switch from Crisp to Vicket
Crisp does live chat well but limits white-label to its most expensive plan and lacks multi-tenant architecture. Vicket is built for teams that need branded, embeddable support.
White-label on every plan
Crisp only removes its branding on the Unlimited plan ($95/mo per workspace). Vicket is white-label on every plan, including free.
Multi-tenant architecture
Manage multiple clients or brands with isolated organizations. Crisp uses a per-workspace model with no tenant isolation.
Full ticketing system
Vicket provides structured ticket management with workflows and routing. Crisp is primarily a chat tool with basic inbox features.
Built for SaaS embedding
Embed a complete support portal in your product. Crisp offers a chat widget, but not a full embedded support experience.
Feature Comparison
| Feature | Vicket | Crisp |
|---|---|---|
| Full white-label (no branding) | Unlimited plan only | |
| Ticket management | Limited | |
| Workflow automation | Limited | |
| Knowledge base | Paid plans only | |
| Embeddable support widget | Chat widget only | |
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
Crisp charges per workspace: Free (limited), Pro at $25/mo, and Unlimited at $95/mo for white-label. Vicket offers flat plans: Free with white-label, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
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