Vicket vs Zendesk: White-Label Helpdesk
Zendesk is an industry leader, but its branding is everywhere and pricing scales fast. Vicket gives you a fully branded helpdesk you can embed directly in your product.
Start Free with VicketWhy teams choose Vicket over Zendesk
Zendesk is feature-rich but can be overwhelming and expensive for growing teams. Vicket delivers the core helpdesk features you need with full white-label control.
No forced branding
Zendesk shows its branding on support pages unless you pay for enterprise. Vicket is white-label by default.
10x simpler pricing
No per-agent pricing tiers. Vicket plans are flat and transparent, starting free.
Embeddable by design
Built to be dropped into your existing product as a seamless experience, not a redirect to a separate portal.
Fast to set up
Go from zero to operational support in minutes, not days of configuration.
Feature Comparison
| Feature | Vicket | Zendesk |
|---|---|---|
| Full white-label (no branding) | Enterprise only | |
| Ticket management | ||
| Workflow automation | ||
| Knowledge base | ||
| Embeddable support widget | ||
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
Zendesk Suite starts at $55/agent/month. Vicket offers flat plans with no per-agent fees: Free, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card, no setup fees, full white-label from day one.
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