Vicket vs Help Scout: White-Label & Multi-Tenant
Help Scout is simple and loved for shared inboxes, but it lacks white-label branding and multi-tenant support. Vicket gives you both out of the box.
Start Free with VicketWhy teams switch from Help Scout to Vicket
Help Scout is clean and easy to use, but its per-user pricing adds up fast and there's no way to remove their branding. Vicket offers the same simplicity with full white-label and flat pricing.
Fully white-label
Help Scout always shows its own branding. Vicket is white-label on every plan your customers only see your brand.
No per-user fees
Help Scout charges $25–65 per user per month. Vicket uses flat plans, so you can add agents without watching costs spiral.
Multi-tenant isolation
Manage multiple brands or clients with fully isolated data and branding per organization. Help Scout has no multi-tenant support.
Embeddable in your product
Drop a branded support portal into your app with a script tag or React component. Help Scout only offers a standalone inbox.
Feature Comparison
| Feature | Vicket | Help Scout |
|---|---|---|
| Full white-label (no branding) | ||
| Ticket management | ||
| Workflow automation | ||
| Knowledge base | ||
| Embeddable support widget | Limited | |
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
Help Scout starts at $25/user/month and scales to $65/user/month for Plus. Vicket offers flat plans with no per-user fees: Free, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
Start Free Trial