Customer support for every product you ship
White label, multi tenant support you embed in your SaaS or deploy for every client. No per agent fees. Live in 2 minutes.
Free plan included. White label on every plan.
- ALCheckout fails with promo codesOpenUrgent
- BMWebhook retries twiceIn progressHigh
- CSInvoice shows wrong VATWaiting on customerHigh
- DPForm overlaps cookie barOpenNormal
- EFHow to add a teammate?ResolvedNormal
SaaS founders
Run support across every product from one dashboard. Multi tenant isolation keeps each product's data and branding separate.
Agencies
Deploy branded support for every client. Each gets their own portal, their own look and their own data, managed from your single account.
Your developers should be building your product, not your support tools
Every hour spent maintaining a homemade inbox or fighting a tool that doesn't fit is an hour your team isn't building what customers pay for.
Engineering hours of homemade solutions
A small form and a basic inbox always grow into roles, routing, SLA tracking and analytics. A second product that generates zero revenue.
Poor fit with your customer support needs
Generic support systems serve thousands of different businesses. Instead of adapting to your workflow, the tool expects you to adapt to it.
Brand inconsistency of existing solutions
A user clicks Help and lands in a foreign interface with new fonts, unknown colors and a layout that breaks your product's immersion.
Everything support, nothing generic
Automate routing, escalation and follow-ups without writing code
Build temporal and event driven workflows that assign tickets, escalate SLA breaches, notify your team and close resolved issues, all from a visual builder.
Your users will never know it's not built by you
Embeddable components you fully customize per client or per product. Your colors, your domain, your UI, across every tenant.
Know which ticket will cost you a customer, before it does
Tickets are scored from your form answers, so the urgent ones surface before anyone reads them.
Every team sees only what matters to them
Each team sees its own sites and tickets, nothing else. Agencies stay multi tenant without leaking a thing.
Up and running in 2 minutes
Create your account, install the SDK, paste your keys. That's it.
- 01
Create your account
Sign up and get your API key.
- 02
Install the SDK
One command in your project.
- 03
Paste your keys
Two env variables, done.
- 04
You are live
Your support center is ready.
$ npx @vicket/create-support --framework next
Scaffolding support pages...
created app/support/page.tsx
created app/support/ticket/[id]/page.tsx
created app/api/vicket/[...path]/route.ts
added VICKET_API_KEY to .env.local
Done. The pages are yours to restyle.Simple, transparent pricing
Choose the plan that fits your team's needs. No hidden fees.
What early users say
"Had a janky Notion + email setup for support. Swapped it for Vicket on a Friday afternoon, clients didn't even notice the change, just that responses got faster."
"J'ai essayé Vicket parce que je n'avais pas envie d'un support bancal fait main ni d'une facture Zendesk à 200€ par mois. J'en suis ravi!"
"I manage three different products, so I tried Vicket and it's perfect! I now have a single interface to resolve the issues that are reported to me."
"Had a janky Notion + email setup for support. Swapped it for Vicket on a Friday afternoon, clients didn't even notice the change, just that responses got faster."
"J'ai essayé Vicket parce que je n'avais pas envie d'un support bancal fait main ni d'une facture Zendesk à 200€ par mois. J'en suis ravi!"
"I manage three different products, so I tried Vicket and it's perfect! I now have a single interface to resolve the issues that are reported to me."
Frequently asked questions
Clear answers about how Vicket works.
Ship support today, not next quarter
Install the SDK, paste two env variables, and your customers have a branded support portal. Free plan, no credit card, no branding compromises.
Add support to my productFree plan included. White label on every plan.