Vicket vs HelpCrunch: White-Label Without Compromise
HelpCrunch bundles chat, email, and knowledge base but charges extra for white-label and has no multi-tenant isolation. Vicket includes both from day one.
Start Free with VicketWhy teams switch from HelpCrunch to Vicket
HelpCrunch is an all-in-one messaging platform, but SaaS teams and agencies need white-label branding and tenant isolation that HelpCrunch doesn't provide at every tier.
White-label on every plan
HelpCrunch only removes branding on its Pro plan ($25/agent/mo). Vicket is fully white-label on every plan, including free.
Multi-tenant architecture
Manage isolated support environments for multiple brands or clients. HelpCrunch has no multi-tenant capabilities.
No per-agent pricing
HelpCrunch charges per agent on every plan. Vicket uses flat pricing — add team members without watching costs scale linearly.
Embeddable support portal
Embed a complete branded support experience in your product. HelpCrunch offers a chat widget but not a full embedded portal.
Feature Comparison
| Feature | Vicket | HelpCrunch |
|---|---|---|
| Full white-label (no branding) | Pro plan only | |
| Ticket management | ||
| Workflow automation | Limited | |
| Knowledge base | ||
| Embeddable support widget | Chat widget only | |
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
HelpCrunch starts at $12/agent/mo (Basic) and goes up to $25/agent/mo (Pro) for white-label. Vicket starts free with full white-label, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
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