Vicket vs Tawk.to: Beyond Free Live Chat
Tawk.to is free, but it shows ads or charges to remove branding, and lacks ticketing workflows. Vicket is a full support platform with white-label included.
Start Free with VicketWhy teams outgrow Tawk.to and choose Vicket
Tawk.to is a great free chat widget, but when you need proper ticketing, workflows, and branded support, you hit its limits fast. Vicket gives you the full stack.
No ads, no branding fees
Tawk.to is ad-supported or charges $29/mo to remove branding. Vicket is white-label by default on every plan.
Real ticket management
Tawk.to has basic chat-based ticketing. Vicket provides structured tickets with statuses, priorities, assignments, and SLA tracking.
Workflow automation
Automate routing, escalation, and notifications. Tawk.to has no workflow engine.
API-first architecture
Build custom integrations and support UIs with the REST API. Tawk.to offers no public API for developers.
Feature Comparison
| Feature | Vicket | Tawk.to |
|---|---|---|
| Full white-label (no branding) | $29/mo add-on | |
| Ticket management | Limited | |
| Workflow automation | ||
| Knowledge base | ||
| Embeddable support widget | Chat widget only | |
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
Tawk.to is free but ad-supported. Removing branding costs $29/mo. Vicket starts free with white-label included, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
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