Vicket vs LiveChat: White-Label Support Platform
LiveChat is a polished chat tool, but it lacks white-label branding, charges per agent, and has no multi-tenant support. Vicket covers all three.
Start Free with VicketWhy teams switch from LiveChat to Vicket
LiveChat is built for real-time chat. If you need a full support platform with ticketing, workflows, white-label, and embedding, Vicket is the better fit.
Fully white-label
LiveChat shows its branding on the widget and chat window. Vicket is white-label on every plan your customers see only your brand.
No per-agent pricing
LiveChat charges $24–69 per agent per month. Vicket uses flat plans so you can grow your team without cost surprises.
Beyond live chat
Vicket includes structured ticketing, workflows, knowledge base, and embeddable components. LiveChat requires separate add-ons for most of these.
Multi-tenant ready
Run isolated support environments for multiple brands or clients. LiveChat has no multi-tenant architecture.
Feature Comparison
| Feature | Vicket | LiveChat |
|---|---|---|
| Full white-label (no branding) | ||
| Ticket management | Add-on | |
| Workflow automation | Limited | |
| Knowledge base | Add-on | |
| Embeddable support widget | Chat widget only | |
| Multi-tenant isolation | ||
| REST API | ||
| Free plan available |
Pricing Comparison
LiveChat starts at $24/agent/month (Starter) and goes up to $69/agent/month (Business). Vicket offers flat plans: Free, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).
Ready to switch?
Try Vicket free for 14 days. No credit card required. Full white-label from day one.
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