Vicket vs Front: White-Label Support Platform

Front is a powerful shared inbox, but it lacks white-label branding, a built-in knowledge base, and multi-tenant support. Vicket delivers all three.

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Why teams switch from Front to Vicket

Front excels at team collaboration on email, but it's not built for branded, embeddable customer support. Vicket gives you the full support stack with white-label included.

Fully white-label

Front has no white-label option customers see Front's interface. Vicket is white-label on every plan, including free.

Built-in knowledge base

Front has no native knowledge base. Vicket includes a full knowledge base you can embed in your product.

No per-seat pricing

Front charges $29–79 per seat per month. Vicket uses flat plans so your team can grow without per-user cost pressure.

Multi-tenant isolation

Run separate branded support environments for each client or product. Front is built as a single shared inbox.

Feature Comparison

FeatureVicketFront
Full white-label (no branding)
Ticket management
Shared inbox
Workflow automation
Limited
Knowledge base
Embeddable support widget
Multi-tenant isolation
REST API
Free plan available

Pricing Comparison

Front starts at $29/seat/month (Starter) and scales to $79/seat/month (Growth). Vicket offers flat plans: Free, Growth at 19.99€/month (5 agents), Business at 49.99€/month (15 agents).

Ready to switch?

Try Vicket free for 14 days. No credit card required. Full white-label from day one.

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