Customer Support for Every Product You Ship
Run support across every product from one dashboard. Multi-tenant isolation keeps each product's data and branding separate.
Deploy branded support for every client. Each gets their own portal, their own look, their own data managed from your single account.
Your developers should be building your product, not your support tools.
Every hour spent maintaining a homemade inbox or fighting a tool that doesn't fit is an hour your team isn't building what customers pay for.
Platform Features
Automate routing, escalation, and follow-ups without writing code.
Build temporal and event-driven workflows that assign tickets, escalate SLA breaches, notify your team, and close resolved issues all from a visual builder.
Learn moreimport { React } from "react"<divclassName="...">////>Your users will never know
it's not built by you.
Embeddable components you fully customize per client or per product. Your colors, your domain, your UI across every tenant.
Know which ticket will cost you a customer before it does. & Every team sees only what matters to them.
Learn moreUp and Running in 2 Minutes
Create your account, install the SDK, paste your keys. That's it.
Create your account
Simple, Transparent Pricing
Choose the plan that fits your team's needs. No hidden fees.
- Basic ticketing
- 2 agents
- 2 sites
- 1 team
- Community support
- 1 GB attachment storage
- 100 emails / day
- Everything in Starter, plus:
- Up to 5 agents
- Up to 3 sites
- 3 teams
- Knowledge Base
- Up to 5 workflows
- 4 GB attachment storage
- 100 emails / day
- Everything in Growth, plus:
- Up to 15 agents
- Up to 5 sites
- 10 teams
- Third-party integrations
- Up to 10 workflows
- 8 GB attachment storage
- 500 emails / day
- Everything in Business, plus:
- Up to 50 agents
- 10 sites
- 25 teams
- Up to 25 workflows
- 24 GB attachment storage
- Unlimited emails
What early users say
Feedback from founders and teams who switched to Vicket.
“Had a janky Notion + email setup for support. Swapped it for Vicket on a Friday afternoon, clients didn’t even notice the change just that responses got faster.”
Thomas B.
SaaS founder
“J'ai essayé Vicket parce que je n'avais pas envie d'avoir de support bancale fait main ni de facture Zendesk à 200€/mois. J'en suis ravis!”
Julien C.
Self-employed
“I manage three different products, so I tried Vicket and it's perfect! I now have a single interface to resolve the issues that are reported to me.”
Rémi P.
Serial founder
“Had a janky Notion + email setup for support. Swapped it for Vicket on a Friday afternoon, clients didn’t even notice the change just that responses got faster.”
Thomas B.
SaaS founder
“J'ai essayé Vicket parce que je n'avais pas envie d'avoir de support bancale fait main ni de facture Zendesk à 200€/mois. J'en suis ravis!”
Julien C.
Self-employed
“I manage three different products, so I tried Vicket and it's perfect! I now have a single interface to resolve the issues that are reported to me.”
Rémi P.
Serial founder
“Had a janky Notion + email setup for support. Swapped it for Vicket on a Friday afternoon, clients didn’t even notice the change just that responses got faster.”
Thomas B.
SaaS founder
“J'ai essayé Vicket parce que je n'avais pas envie d'avoir de support bancale fait main ni de facture Zendesk à 200€/mois. J'en suis ravis!”
Julien C.
Self-employed
“I manage three different products, so I tried Vicket and it's perfect! I now have a single interface to resolve the issues that are reported to me.”
Rémi P.
Serial founder
Frequently asked questions
Clear answers about how Vicket works.